Privacy Policy
Last Updated: September 21, 2025
TrainSpace (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, software, educational materials, and related services (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
Account details such as name, email, phone number, and password.
Payment details when you purchase Services (processed through secure third-party payment processors; we do not store full credit card information).
Information you share when using our educational tools, courses, or software.
b. Information We Collect Automatically
Device information, browser type, IP address, and operating system.
Usage data such as pages visited, features used, and activity within the Services.
Cookies and similar technologies to enhance functionality and analytics.
c. Information from Third Parties
We may receive information about you from integrations (e.g., CRMs, payment processors, or social logins).
2. How We Use Information
We use the information we collect to:
Provide, operate, and improve our Services.
Process payments and manage subscriptions.
Communicate with you about updates, training, or support.
Personalize your experience and recommend relevant content.
Monitor and enhance security and performance.
Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information in limited ways:
Service providers who assist with hosting, payment processing, email, or analytics.
Legal compliance if required by law, regulation, or legal process.
Business transfers if TrainSpace is involved in a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar tools to:
Keep you logged in.
Remember preferences.
Analyze site traffic and performance.
Provide targeted educational or product information.
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We use industry-standard measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain personal information for as long as necessary to provide the Services and comply with legal obligations. You may request deletion of your account at any time (see Section 8).
7. Children’s Privacy
Our Services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect information from children. If we discover we have, we will delete it promptly.
8. Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of your data.
Correct inaccurate data.
Request deletion of your account.
Opt out of marketing communications.
To exercise rights, contact us at [email protected].
9. International Users
If you access our Services outside the United States, your information may be transferred and stored in the U.S. By using our Services, you consent to this transfer.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on mytrainspace.com. Continued use of the Services after updates means you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
TrainSpace
📧 [email protected]
🌐 mytrainspace.com